Fiorella has worked in the tourism industry for about 14 years; she has experience as receptionist, reservation and operation agent, sales executive, groups, cruises, and meetings and events.
She has four pillars of work: Organization in terms of timings and efficiency, networking in terms of great relations with suppliers, the work team, and the customers; fast learning in technology; and commitment to Customer Service:
On her free time, she likes to swim and compete in Master or Open Water Tournaments. She also likes the possibility to travel around Costa Rica and all the learning and discovering, as well as loving hiking, discover new places, and met new people.
He has a Bachelor degree in Ecological Tourism from the (UCR) and currently studying Management of Ecological Resources (UNED).
Fiorella in her words:
The thing that I love the most about my job has the chance to assist others to get to know the beauties of Costa Rica a little piece of “Paradise on Earth” for me. It´s a beautiful country full of Natural Wonders and friendly people. I love to share all aspects of the planning process from start to finish. I love the fact that the people give me the responsibility to plan and be part of one of the most important days of their lives. There is no single approach to the perfect hotel, the perfect activity, the perfect destination. Choosing the perfect vacation, you have always dreamed of is what I strive to help my clients realize and fulfill.