Sometimes, working in the travel industry in Costa Rica is hard… The weather is, every now and then, unpredictable and there are some conditions that affect roads and places.
It is, of course, not usual (Or else we wouldn’t have an industry at all!), however, it happens… and it’s extra work for the operations back up team and the tour guides who are, of course the ones to receive the impact of these events and are the ones that achieve at first, the satisfaction of a well done job.
Usually we feel that our work comes to an end when the passenger gets on the plane and has a smile on its face. Whenever we’ve had harsh weather conditions we don’t know if these events affected or not their perception of our country and our team. We hope that they left truly happy. We did our best, we know we did, and we truly hope that there is a smile on their faces when they remember this time of their lives. We hope… In certain cases we can follow up, in some we don’t, and all that is left is this optimistic expectancy that tells us everything is all right.
But then fortunate letters come in the mail! A job well done is shown and definite satisfaction runs in the veins of Camino Travel as if it was electricity on the wires in our hearts and minds. It simply gives us a push to keep up the good work!
We received this letter a few days ago and wanted to share it with our readers, as a way to thank our collaborators, recognize their good work and show our appreciation to Mr. Curtis for his kind words and lovely pictures.
Mr. Curtis and his family travelled in an unusual rainy and stormy time in June/July this year. A time where the Caribbean coast and the Northern area were flooded and there were landslides and broken bridges in several regions.
Alain Vega, Camino Travel
Just wanted to let you know what a great trip we had to Costa Rica in June – July !
All of your arrangements for the trip were excellent and as described. The excess rains and avalanche road closures that slightly disrupted our early travels to the Carribean coast and back were accomodated in an excellent manner by the Camino staff, who contacted us regularly to explain the alternate travel plans. This was very reassuring since we were in an unfamiliar location and culture. Each of your local vendors also provided good service ! We would like to return in the future.
Thanks again for all your assistance and God Bless ! David Curtis, Bellville, TX