Using Emotion as You Negotiate

Many of the most productive conversations lead to an understanding of sorts. In some cases they allow you to connect with one another in a way that leads to solving a problem, advancing a project, and creating opportunity for a next step or action. I liken this kind of conversation to a negotiation where both…

El Silencio Lodge & Spa is now included in Trip advisor’s Hall of Fame

El Silencio Lodge & Spa is now included in Trip advisor’s Hall of Fame. A recognition bestowed upon properties that earn a Certificate of Excellence for five consecutive years (2011-2015). This  is a celebration of excellence in hospitality and is exclusively awarded to enterprises that consistently receive stellar reviews on Trip Advisor, the world’s largest travel site.…